Some of the common questions that come to mind
Should I feed Raw or Pre-Cooked Meals?
At Paw Kitchen we offer two incredible choices that are made from human grade fresh ingredients. Our raw as well as pre cooked meals are prepared based on recipes formulated by our panel of well known pet nutritionists. So It finally depends on you and your pet's choice of food. With either choice, you cant go wrong.
I can prepare the same meals at home, can't I?
Yes, you indeed can make these meals at home, and we encourage all pet owners to shift to Fresh food from commercially available kibble or canned food. That said, meals prepared based on recipes found on the internet or based on experience do not always meet the nutritional requirements of the pets. If the meals are not balanced, it can cause some serious complications in your pets over a period of time.
What is the meaning of fresh meals?
Once we procure our ingredients (meat and veg) from local suppliers, we prepare our meals and pre portion in packets which are then vacuum sealed. These products are then either delivered directly or frozen depending on what your requirements are.
Why do Paw Kitchen's meals cost more than commercially available kibble or canned food?
Most commercially available pet food are bulk produced which contain a lot of preservatives to extend the shelf life. Many of these products are processed under high temperature, compromising the nutritional value of the meals. There have been increased incidences of pet food products being recalled due to high level of toxins, & since it is mass produced it takes some time, by then the damage is already done.
Once I make a purchase, when will the order be fulfilled?
Presently deliveries are made twice a week on Sunday & Wednesday. So based on when you make a purchase your products will be delivered to you on the coming delivery day. You will receive an email when the orders are out for delivery.
What precautions are being taken to ensure the freshness of the products?
Based on your requirement, our products are freshly prepared and deliverd directly to you or stored in frezeers at optimum freezing temperatures.
How do I make the payments for my order?
We are working on getting the payments gateways working on the website. But till then we will be accepting only cash on delivery.
Handling & Safety
What safety and health standards are incorporated in your prepartion and packaging?
We are following and complying with the Code of Practices by Abu Dhabi Food Control Authority so that the highest standards of food safety is followed.
How can I safely defrost the meals?
We recommend thawing the meals in the refrigerator which can take 24 to 48 hours to completely defrost.
Things to keep in mind when handling Frozen, Raw Food
Wash your hands, utensils and working surface with warm, soapy water before opening the bag. Once thawed, put the raw food into your pet’s stainless steel bowl for your pet to enjoy. We recommend using a stainless steel bowl because other materials like plastic and porcelain are porous and can trap germs over time.